reach

close

Privacy and Policy

Privacy Policy

Effective July 1, 2022

Last Amended July 1, 2022

This Privacy Policy applies when you use our Services (described below). Please read it before using REACH’s Services because it will tell you how we collect, store, use, disclose, and otherwise process, your personal information when providing these Services to you. This Privacy Policy is not, however, a contract and does not create any legal rights or obligations.

If you have questions, comments, or concerns regarding our Privacy Policy or practices, please Contact Us.

1.Introduction

REACH offers a variety of online service. Our Privacy Policy applies whenever you use our “Services,” which means our apps, products, services, content, Reachgroup.ae, and/or other domains or websites operated by REACH. It describes the ways we use your information and your rights and choices concerning your information.

REACH develops and publishes HR related apps for web and mobile devices. “REACH,” “we,” “our,” or “us” in this Privacy Policy refers to Reach group UAE.

For purposes of data protection laws, REACH is the “data controller” of your personal information. We will refer to countries in the European Union (EU) and the European Economic Area (EEA), the United Kingdom (UK) and Switzerland collectively as the “European Countries” in this Privacy Policy.

It describes how we collect, store, use, disclose, and otherwise process your personal information when providing these Services to you, and your rights and choices concerning your information. The Privacy Policy’s sections are listed and hyperlinked in the Table of Contents above for easier navigation.

If you do not want REACH to collect, store, use, or share your information in the ways described in this Privacy Policy, you may not use REACH’s apps or use REACH’s other Services.

2.Information We Collect and How We Collect It

We’ll collect and store any information that you provide to us, including when you create your account or a employees profile.

Information About You That You Share With Us Directly

When you use our Services, you may give us information directly (like when you’re setting up your account), and we’ll store that information on our systems and use it for the purposes described in this Privacy Policy.

Some apps or parts of our Services may use a more traditional registration or account set-up process where you may be asked to give us information like:

  • your first and last name;
  • your e-mail address;
  • your mobileNumber;
  • other information that helps us to identify you or helps us to provide or improve our services.

We may also let you share your current location when you do a Sign In from Office operations to present your attendance. Your location may include information like:

  • your GpsLatitude;
  • your GpsLongitude;

Information About Your Contacts

We’ll not collect any of your contact information.

 

Customer Support Correspondence

We’ll keep a record of any correspondence between us.

When you ask for help from our Customer Support team, we will collect and store the contact information you give them (generally, your name and e-mail address), information about your game play or activity on our Services, and your REACH player and/or social network ID number. We will also store the communications you have with our Customer Service team and any additional information in those communications in order to provide support and improve the Services.

Information About You That We Get From Connected Third-Party Applications, Including Social Networks

We’ll do not collect any information from other companies, including social networks, if you access our apps through your accounts with those companies or you choose to connect your accounts with those companies to our apps.

Other Sources

We may collect information from other third-party sources. Where we do, we’ll let you know.

We may collect or receive information about you from other sources like third-party information providers. We use this information along with information you provide us directly, for example, to help you and your friends connect or to serve you advertising more tailored to your interests.

  1. How We Use Information We Collect and Our Legal Bases for Processing It

We use your information to provide, personalize, maintain the security of, and improve the Services you use; to maintain our business operations; to communicate with you; to protect you and others; to carry out marketing and advertising; and to exercise, defend or establish our rights.

Similarly, if we collect and use your information in reliance on legitimate interests (or those of any third party) which are not listed above, it will be made clear to you at the relevant time what those legitimate interests are (such as personalizing our services and marketing, for example).

If you have questions or need further information about the legal bases on which we collect and use your personal information, please Contact Us.

 

  1. How We Share Information

We’ll will not share any of your information with third parties under any circumstances, The location data and time is the only data collected and the app will not permit the employee to Sign In if the over 200 meters of radius.

  1. Your Rights and How to Access, Update, and Manage Your Personal Information

If you’re a user located in the European Countries, you have certain rights with respect to your personal information.

European Countries’ Users’ Rights

If you are located in the European Countries (defined above in Section 1), you have the following data protection rights:

You can access or request deletion of your personal information by submitting a request through our Personal Data Request Portal.

You can correct or update your personal information, object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.

You can opt-out of marketing communications we send you by following the instructions in “Opting Out of Promotional Communications from REACH” below.

If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority (Contact details are available here.)

To exercise your rights to access or deletion, please submit a request through our Personal Data Request Portal. If you have any problems with the Portal or would like to exercise any of your other rights, you can Contact Us. We respond to all data protection requests we receive in accordance with applicable data protection laws.

Accessing and Deleting Personal Information Held by REACH

You can request a copy of or deletion of your game account data through our Personal Data Request Portal.

To review and update personal information associated with your REACH player profile in certain apps, visit the “settings” page in that game.

If you want to review or delete personal information associated with your game account data, please submit a request through our Personal Data Request Portal. If you have any problems with the Portal, please Contact Us.

For deletion requests, we will take reasonable measures to delete your personal information from our records. If you have sent content through or posted content on the Service, we may not be able to delete it. We will keep certain records (e.g., personal information relating to payments or customer service matters) where we need (and have rights) to, such as for legal or accounting purposes. We’ll also keep information in order to exercise, defend, or establish our rights.

Managing Personal Information We Receive From Third-Party Applications / Platforms And From Your Mobile Device

To manage the information we receive from third-party applications or platforms and from your mobile device, use the tools and settings provided by the third-party application and your mobile device.

To manage the information REACH receives about you from a third-party application or platform where you play our apps, like Facebook, Apple, Google, or Amazon, you will need to follow the third-party application’s instructions for updating your information and changing your privacy settings. The privacy management tools for applications on Facebook can be found here.

You also can manage many aspects of information collection and use from your mobile device by visiting the “settings” page of your mobile device or web browser and reviewing the access permissions of each REACH game / application.

To the extent that one of our apps is collecting information about non-REACH applications you have on your mobile device, the game will provide you with an option to stop making that information available to us in the game’s “settings” page.

Once REACH receives your information from a third-party application / platform or your mobile device, that information is stored and used by REACH in accordance with this Privacy Policy. You may access and update that information as described above.

  1. California Notice

We aren’t responsible for the ways in which third parties use your information (other than our service providers acting under our instructions).

If you are a California resident, you may be able to exercise additional rights granted by California law in relation to the Personal Information about you that we have collected (subject to certain limitations). For additional information concerning these rights, please review our California Notice.

  1. Privacy Policies of Linked Third-Party Services and Advertisers

Our websites and apps may contain advertisements from “Third-Party Services,” meaning companies other than REACH, that may link to their own websites, online services, or mobile applications. We are not responsible for the privacy practices or the content of these Third-Party Services. If you have any questions about how these Third-Party Services use your information, you should review their policies and contact them directly.

  1. Our Policies Concerning Children

We seek to ensure that we do not collect information from children.

Generally speaking, most of our Services are not intended for children under the age of 13 (or under 16 for children located in the European Countries) (collectively, “Children”). Children are not permitted to use these Services, and we do not knowingly collect any personal information from Children.

Though our Services do not target Children as the primary audience, we may collect age information before allowing a user to proceed for certain Services. For users who identify themselves as Children in our age-gate on such Services, if we allow Children to use the Services, we will either provide a version of that Service that does not collect, use, or disclose “personal information” (as defined in the Children’s Online Privacy Protection Act (“COPPA”)), except as permitted by COPPA, or obtain legally valid parental consent.

If we learn that we have inadvertently gathered personal information that is not subject to a COPPA exception from a Child, we will take reasonable measures to promptly remove that information from our records.

  1. International Operations and Transfers Out of European Countries

When you use our Services, your personal information may be sent to the United States and possibly other countries. When we process personal information collected in the European Countries outside of the European Countries, we comply with our legal obligations and ensure that your personal information is subject to suitable safeguards or transferred to “approved” territories.

As part of our international operations, we may transfer personal information to our “Affiliated Entities,” which are any other corporate entities under common ownership with REACH, or to our business partners and service providers from time to time for our legitimate business purposes.

We store personal information about players and visitors to our sites on servers located in the United States, and we may also process this information in other countries where our Affiliated Entities, business partners and service providers have their operations. Personal information collected in the European Countries may be transferred to, and stored at, a destination outside of the European Countries for purposes such as: (i) the processing of transactions and your payment details, or (ii) the provision of support services. When we transfer your personal information internationally we will take reasonable steps to ensure that your personal information is treated securely, lawfully, and in the manner we describe here. Please note that laws vary from jurisdiction to jurisdiction, so the privacy laws applicable to the places where your information is transferred to or stored, used, or processed in, may be different from the privacy laws applicable to the place where you are resident.

  1. How Long We Keep Your Information

We’ll keep your information for as long as necessary to provide you with the Services, maintain our legitimate business operations, and/or exercise, defend or establish our rights.

How long we retain your personal information depends on why we collected it and how we use it, but we will not retain your personal information for longer than is necessary for our business purposes or for legal requirements.

We will retain personal information about you and connected with your account and/or the Services you use from us for as long as you have an active account with us. We will take reasonable measures to delete this personal information if you delete your account. However, you acknowledge that we may retain some information after you have closed, or we have deleted, your account with us where necessary to enable us to meet our legal obligations or to exercise, defend, or establish our rights.

  1. Security of Your Information

We work hard to protect your information but you also have a role to play.

We implement reasonable and appropriate security measures to help protect the security of your information both online and offline and to ensure that your data is treated securely and in accordance with this Privacy Policy. These measures vary based upon the sensitivity of your information.

If you have an account registered directly with REACH, your profile information is protected by the password you use to access your REACH account. It is important that you protect and maintain your REACH account’s security and that you immediately tell us of any unauthorized use of your account. If you forget the password to your REACH account, the Services allow you to request that instructions be sent to you that explain how to reset your password. If you access our Services through a social network and your social network account is hacked or otherwise compromised, this may lead to someone accessing or deleting your REACH game accounts without your permission. So, be careful to keep your social network account information, including your social network account password, secure as well. We urge you to log out of your REACH account and any social network account you have used to access our Services when you are finished using them.

When you sign into your REACH account or enter payment information, we and our third-party payment processor use encryption to transmit that information.

While we take precautions against possible security breaches of our Services and our customer databases and records, no website or Internet transmission is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, and we cannot guarantee the security of your information while it is being transmitted to our Service. Any transmission is at your own risk. If you have questions about the security of our websites, please Contact Us.

  1. Changes to Our Privacy Policy

We’ll let you know about any material changes to this Privacy Policy.

If we decide to make material changes to our Privacy Policy, we will tell you and other players by placing a notice in-game or on www.reachgroup.ae, or by sending you a notice to the e-mail address we have on file for you before the change becomes effective (and we will ask for your consent where required by law). We may supplement this process by placing notices on game blogs, social network pages, and/or player forums. You should periodically check www.reachgroup.ae and this Privacy Policy for updates.

  1. Contact Us

You can contact us with your questions, comments, or concerns.

If you have any questions, comments, or concerns regarding our Privacy Policy and/or privacy practices, please send an e-mail to privacy@rechgroup.ae. For all other matters, please contact REACH through our Customer Support Page or by physical mail to Reach Group, UAE.